Return & Refund Policy
Thanks for shopping at LearnMandarinShop.Com
If you are not entirely satisfied with your purchase, we're here to help.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at +6129036155, or Email: [email protected]
We do not accept returns for products which are not broken or delivered incorrectly by the shipping company.
To be eligible for a return, your item must be unused and in the same condition that you received it and inform us within 14 calendar days upon receiving.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your bank account.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us If you have any questions on how to return your item to us, contact us at +6129036155, or Email: [email protected]